Returns & Exchanges Policy

At Soficocosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Securely

  Ensure the items are in their original packaging and safely tucked into a shipping box to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.